While customers are online shopping, one of the biggest factors that can prevent them from purchasing is a lack of proper return policy guidelines offered by the online business. If you provide the customer with an easy return policy, they are more than likely to purchase from you because they know that if there is a chance that the item does not work out, they can easily return it.
Below are a few suggestions on how to make your online return policy ideal for your customers:
Show a clear return policy on your website
First thing when running an e-commerce business is to define clearly on your website how your customer will receive their package (shipping policy) and how they are going to return items that they are not satisfied with (return policy).
It is also good practice to provide an estimated delivery time for each policy. Customers will be reluctant to order if they are not sure that they will be able to return the product easily and un " [ … ]